OVERALL RATINGS
INSTALLS
4
SUPPORT
- Partner Supported
Key highlights of the appElevate customer service with Organization Notes: Empowering agents, enhancing communication, and simplifying knowledge sharing
Knowledge at the right time
Think of it as arming your Agent with the right knowledge at the right time.Your notes will be readily available and visible within the context of the issue, leaving no room for miscommunication or confusion.
Restrict visibility
Enhance control with our versatile feature: Hide notes, restrict edits, and enforce view-only mode for organization details in the issue view.
Retrieve organization notes on the customer page
Project administrators have the ability to access and edit all organization notes. Facilitating efficient maintenance and ensuring that agents have access to the accurate knowledge they need while handling requests.
More details
Organization Notes for JSM Cloud serve as a powerful tool for enhancing your customer relations and ensuring seamless communication between your Service Management Agent and specific organizations. It's all about equipping your Agent with the essential insights and procedures tailored to your customer's needs. Think of it as arming your Agent with the right knowledge at the right time.
Need to provide crucial information to your Agent? That's a breeze with our organization notes feature. Your notes will be readily available and visible within the context of the issue, leaving no room for miscommunication or confusion. And when it comes to accessing the Knowledgebase, consider it done with a simple click.
We've got you covered on the internal front too. Setting up an "internal" contact for your organization? It's a walk in the park, ensuring your team remains well-connected and informed. So, go ahead and level up your organization's game with Organization Notes for JSM Cloud!
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Organization Notes for JSM Cloud integrates with your Atlassian product
Version information
Version 2.0.0•for Jira Cloud
Release date
Sep 29th 2023
Summary
First release on marketplace
Details
- Organization notes released on market place
Payment model
Paid via Atlassian
License type
Commercial