- Supported
- Jira Service Management
- Jira
Capture, measure and manage you customers' satisfaction by tracking user sentiments
Capture Customer Emotions
Gain instant insights into customer sentiments and act upon them!
Track Sentiments of Issue Comments
Measure the issue commenters' emotions for each of their responses.
Report And Analyze Creators' Sentiments
Use issue creators' sentiments in your analytics - filter and sort queries by sentiments and include them in your reports.
More details
Sentiments of Customers and Users adds a panel to your Jira issues. that visualizes the sentiment levels of the creator of the issue and any other users who engaged in commenting issues.It provides a single view of your users' emotions. Leverage issue creators' sentiments in your reports by using a custom field; add sentiments to your reports, sort and filter query results by them.
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policyResources
Integration Details
Sentiments of Customers and Users integrates with your Atlassian product. This remote service can:
- View system and custom avatars.
- View user information in Jira that the user has access to, including usernames, email addresses, and avatars.
- Read Jira project and issue data, search for issues, and objects associated with issues like attachments and worklogs.
- Create and edit issues in Jira, post comments as the user, create worklogs, and delete issues.