Major Incident management for Production and Reliability Engineering Teams
The Zenduty <> Jira Integration brings together two essential tools for modern teams - incident management and issue tracking. Now available on the Jira Marketplace, this integration streamlines your workflow by connecting Zenduty's robust incident management capabilities with Jira's industry-leading issue tracking system.This integration simplifies the process of converting incidents into actionable issues within Jira, eliminating the need for manual data entry. It offers real-time synchronisation of incident updates between Zenduty and Jira, ensuring that teams stay informed and aligned. Additionally, customizable mapping options and automated actions enable tailored workflows to suit your unique needs.Improve collaboration between incident management and development teams, keep a close watch on service health, automate responses, maintain an audit trail of incident-related activities, and centralize monitoring and alerting for streamlined incident resolution.
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Integration Details
Zenduty integrates with your Atlassian product. This remote service can:
- Act on a user's behalf, even when the user is offline
- Administer the host application
- Administer Jira projects
- Delete data from the host application