ZigiOps: Integrate Jira Service Management with ServiceNow

by ZigiWave
for Jira Cloud
  • Supported
  • Jira Service Management
  • Jira
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Cloud

ZigiOps supports integrations for all Jira versions. Integrate Jira Service Management with ServiceNow, Salesforce, and more

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Powerful Jira SM ServiceNow integrations

Install, modify and set up your Jira Service Management ServiceNow integration within a few clicks with ZigiOps. Test the flawless user experience that the platform offers. Schedule a demo and Start your FREE TRIAL.

Easy to set Jira SM ServiceNow integrations

ZigiOps has out-of-the-box integration templates, that you can immediately use or easily customize them per your needs. Automate repetitive tasks and improve cross-team collaboration.

No-code integrations ready in minutes

When integrating Jira Service Management and ServiceNow with ZigiOps you can go beyond the top information layer and capture complex data relationships and system dependencies for full transparency.

More details

ZigiOps integration supports:

- ALL Jira Service Management fields

- including attachments, comments and custom fields

- ALL ServiceNow tickets, fields, etc.

- Unlimited number of users

- No limitations on number of transferred entities or syncs

- Complex use cases with configurable logic

- 100% no-code integrations

- High degree of control over data filtering and mapping

- Bi-directional integration

Benefits:

- Allows seamless end-to-end data flow

- Synchronizes records between the two systems in real time

- Simplifies complex workflows

- Improves teamwork and collaboration

Use case:

When an Incident is created in Jira Service Management, ZigiOps detects it and creates a related Incident in ServiceNow. You have full control over data filtering and mapping. Regular fields, custom fields, lifecycle fields, issue links and comments are all synced. ZigiOps transfers updates in both directions.

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High degree of control - filter the fields you need and transfer only the data that is necessary.