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Key highlights of the appZigiOps supports integrations for all Jira versions. Integrate Jira Service Management with ServiceNow, Salesforce, and more
Powerful Jira SM ServiceNow integrations
Install, modify and set up your Jira Service Management ServiceNow integration within a few clicks with ZigiOps. Test the flawless user experience that the platform offers. Schedule a demo and Start your FREE TRIAL.
Easy to set Jira SM ServiceNow integrations
ZigiOps has out-of-the-box integration templates, that you can immediately use or easily customize them per your needs. Automate repetitive tasks and improve cross-team collaboration.
No-code integrations ready in minutes
When integrating Jira Service Management and ServiceNow with ZigiOps you can go beyond the top information layer and capture complex data relationships and system dependencies for full transparency.
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More details
ZigiOps integration supports:
- ALL Jira Service Management fields
- including attachments, comments and custom fields
- ALL ServiceNow tickets, fields, etc.
- Unlimited number of users
- No limitations on number of transferred entities or syncs
- Complex use cases with configurable logic
- 100% no-code integrations
- High degree of control over data filtering and mapping
- Bi-directional integration
Benefits:
- Allows seamless end-to-end data flow
- Synchronizes records between the two systems in real time
- Simplifies complex workflows
- Improves teamwork and collaboration
Use case:
When an Incident is created in Jira Service Management, ZigiOps detects it and creates a related Incident in ServiceNow. You have full control over data filtering and mapping. Regular fields, custom fields, lifecycle fields, issue links and comments are all synced. ZigiOps transfers updates in both directions.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.1•for Jira Cloud
Release date
Sep 29th 2023
Summary
Bi-directional integration between Jira Service Management and ServiceNow
Details
Supported data types:
- Jira Service Management Tickets, and all available fields
- ServiceNow Tickets, and all available fields
- Comments
- Attachments
- Lifecylce fields
- Custom fields
Benefits for Jira Service Management and ServiceNow users:
- Seamless data integrations between Jira Service Management and ServiceNow
- Out-of-the-box Jira Service Management ServiceNow integration templates you can set up, customize and deploy in minutes
- Conditional field mapping and global schema for automated relations between data from all sources
- Flexible, fully automated workflows, featuring chained and dependent actions
- Advanced retry mechanism with a user-configurable logic
- 100% secure integrations of Jira Service Management and ServiceNow and your whole software ecosystem
Payment model
Paid via Vendor
License type
Commercial