Connector for Salesforce & Jira (Salesforce Integration)
OVERALL RATINGS
INSTALLS
104
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appSalesforce & Jira Integration. Two-Way integration for seamless communication, enhanced visibility, and less manual effort
Salesforce Jira: Seamless Two-Way Sync
Sync Jira and Salesforce seamlessly with real-time bidirectional sync. Create and update issues in both tools, sync fields, statuses, and comments (chatter). Keep data up-to-date. The Mulesoft alternative.1
Onboarding, Auto-Mapping, SOC2, ISO27001
Automate workflows with seamless Jira ↔ Salesforce integration. Create issues without leaving your platform, track progress, and access advanced reporting. A great fit for teams using tools such as ScriptRunner.
Trusted IaaS Platform, Serving 6000+ Companies
“It just works in the background.”
Getint's Salesforce Jira Connector integrates with 16 other tools. Scale easily with the right license. Trusted by over 800k+ users, including 16 Fortune 500.
Supporting media
More details
Salesforce <-> Jira Integration. Connect your CRM with any Jira. Works with Jira Service Management.
IATA video case study
Align sales and support teams, track customer requests & custom fields, and provide real-time issue updates directly in Salesforce.
No Salesforce connector required—no extra ~$5,000+ annual fee. Jira-only installation.
🚀 Quick Setup - Automapping of Types and Fields - Set Your Integration in Minutes
🔄 Two-Way/One-Way Sync of Cases, Tasks, Deals, Incidents, Bugs, and more
- Sync Specifics:
- 📎 Attachments
- 💬 Comments
- 🎯 Statuses
- 🔧 Advanced Scripting
- 📚 Docs: Navigate with our AI Assistant.
🛡️ ISO 27001 & 27018, SOC2 Type II, Data Residency - Trust Center
🏆 Trusted by 6,500+ Companies
⚡Performing 7+ million integrations daily
🔄 Additional Sync Options: ServiceNow, DevOps, Salesforce, GitLab, Zendesk, and more.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
Connector for Salesforce & Jira (Salesforce Integration) integrates with your Atlassian app
Version information
Version 6.1.0•for Jira Cloud
- Release date
- Jan 29th 2026
- Summary
- New version 1.99 released!
- Details
PLATFORM
- Improved logic for refreshing OAuth tokens with Salesforce, ServiceNow, and Jira, including retry logic for expired tokens.
- Dynamic fields now use an improved REST client to fetch data from HTTP endpoints.
- Fixed UI to correctly display Sync status upon error.
- Migrated frontend build from create-react-app to Vite to address security alerts.
APPS
- Jira - Fixed transitioning to statuses containing parentheses in their names.
- Jira - Transition fields are no longer skipped if missing from the edit screen; errors are now surfaced from Jira.
- Jira DC - Added logic to handle updating user roles.
- Jira - GIT - OAuth authentication method is now available for increased security.
- Asana - Improved QuickBuild to auto-map Asana types.
- Freshdesk - Fixed merging Description fields with other fields.
- Freshservice - Requester field now retrieves both agents and customers.
- Forge - Data Residency now supports Europe and USA regions.
- Payment model
- Paid via Atlassian
- License type
- Commercial