Salesforce Connector for Jira (Salesforce Integration) FORGE

by Getint — Work Sync & Integrations

works with Jira Cloud, Jira Data Center 11.0.0 - 11.3.12 and more

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Installation

Key highlights of the appConnector for Salesforce and Jira on Forge: Sync Salesforce Records and Jira Issues in Real Time

watch Salesforce Connector for Jira (Salesforce Integration) FORGE video

Connector for Salesforce and Jira teams

Connect Salesforce and Jira to sync customer issues, Salesforce records, comments, and Jira issues across sales, support, and development teams in real time.

Advanced field mapping and workflow automation

Automate workflows with seamless Jira ↔ Salesforce integration. Create issues without leaving your platform, track progress, and access advanced reporting. A great fit for teams using tools such as ScriptRunner.

Built on Atlassian Forge for Enterprise Security

“It just works in the background.”

Built on Atlassian Forge, Getint delivers secure Salesforce Jira integration with scalable two-way sync, enterprise-grade security, and reliable workflow automation.

Supporting media

More details

Salesforce Jira Integration: works with Jira Service Management.

🏆 Getint: The Fastest-Growing Atlassian Vendor

Align sales, support, and development teams with real-time Salesforce Jira sync.

Built on Atlassian Forge, Getint provides secure two-way sync between Salesforce records and Jira issues. Sync comments, attachments, statuses, and custom fields with flexible field mapping and configurable automation rules.

Use the connector for Salesforce and Jira to automate customer issue tracking, support escalations, service workflows, and cross-team collaboration without manual updates or duplicate work.

🔥 Key features:

Two-way Salesforce Jira sync
Flexible field mapping and automation
Support for comments, attachments, and custom fields
Real-time sync across platforms
Enterprise-ready security built on Atlassian Forge

💰 Simple pricing with no extra connector costs.

Trusted by 6,500+ companies.

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

Salesforce Connector for Jira (Salesforce Integration) FORGE integrates with your Atlassian app

Version information

Version 8.8.0•for Jira Cloud

Release date: Oct 26th 2026
Summary: New version 1.117 released!
Details: APPS
Airtable - Resolved an issue where date-time parsing failed for empty strings. [GD-788]
Azure DevOps - Added support for preserving new lines and formatting in comments synced from Azure DevOps to Jira. [GD-736]
Azure/Asana - Enhanced comment formatting by improving HTML markup handling during synchronization. [GD-685]
Freshdesk - Fixed a bug where comments were not correctly placed during item creation. [GD-1021]
Git - Pull request display IDs are now automatically truncated to meet Jira's 255-character limit. [GD-846]
HubSpot - Fixed a parsing error for Deal ID fields and improved handling of empty values in number fields. [GD-989, GD-598]
Jira DC - Fixed a NullPointerException occurring during run results updates. [GD-855]
ServiceNow - Improved error messaging for authentication failures and resolved an attachment upload bug when multiple authentication methods are used. [GD-711, GD-840]
Zendesk - Added support for the OAuth authentication method. [GD-854]
Payment model: Paid via Atlassian
License type: Commercial