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SUPPORT
- Partner Supported
Key highlights of the appTake the hassle out of merging Jira Service Management instances with our automated migration service

Merge multiple Jira Service Management instances
Effortlessly merge projects from two Jira instances. Whether you’re acquiring a company or uniting support teams, Help Desk Migration offers a fast way to bring all your data together in a centralized repository.
Consolidate user profiles seamlessly
- Ensure issues are assigned to the right agents with user matching.
- Set a default agent for all issues with deleted, inactive, or unassigned.
- Create new user profiles mapping for smoother migration and assignments.
Try out a Free Demo Migration
No credit card required! Test your migration with a Demo Migration. Watch Jira merge in action as the tool transfers 20 records from one Jira project to another, so you can review the results before committing.
More details
Stop juggling between different projects in Jira Service Management. Merge multiple Jira projects into a cohesive instance with the automated service.
WHAT RECORDS CAN MIGRATE
- Issues together with Attachments
- Public and Private Notes
- Customers
- Organizations
- Users
- Custom Fields
- Tags
- Contents
- Categories
- Folders
MIGRATION SERVICES
Quickly and seamlessly migrate Jira projects between instances with automated data migration.
Some platforms we can also migrate your data from:
- CSV-file
- Freshdesk
- Freshservice
- Groove
- Intercom
- Help Scout
- Kayako
- LiveAgent
- Salesforce Service Cloud
- SolarWinds Service Desk
- Zendesk
- Zoho Desk
A custom data migration to add any special requirements for consolidating Jira instances.
WHAT OUR CUSTOMERS SAY
“The customer support team was kind, professional, and efficient throughout the entire process. Great customer service.”
Luke Roller, Director of Operation at The Core Technology Group
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.0.0•for Jira Cloud
- Release date
- Aug 25th 2023
- Summary
- Various improvements and performance enhancements
- Payment model
- Paid via Vendor
- License type
- Commercial