Shoppie - Assets integrated shop for JSM

Best shopping experience we can display to our customers in the JSM portal that is available on the marketplace, Support is very responsive.

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  Caelor

  Thank you so much for your kind words. We're happy to hear that you're enjoying the shopping experience within the JSM portal and that our team has been responsive to your needs. Creating a seamless and intuitive experience for both admins and end-users is our top priority, and feedback like yours truly motivates us to keep improving.

Shoppie is an outstanding app with a clean design, intuitive interface, and seamless integration with Jira Service Management's Asset module. It’s incredibly flexible, adapting to teams of any size with customizable features that streamline asset tracking and process management. What truly sets Shoppie apart is its exceptional support team and proactive company approach. They’re responsive, open to feedback, and consistently propose innovative solutions to improve workflows. With it we can have a fully customized WebShop via JSM ;)

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  Caelor

  Hi Nicola,

  Thank you so much for your amazing feedback! We're happy to hear that Shoppie has been a game-changer for your team, providing a seamless and flexible asset management experience within Jira Service Management. We’re always here to listen, improve, and innovate, and knowing that Shoppie helps you build a fully customized WebShop makes our work even more rewarding. Thanks for being a part of our journey , we appreciate you.

Shoppie perfectly closes the gap in presenting assets in shop format. I really like the My Asset feature, which allows a user to view their assigned assets in the customer portal and create a ticket directly from there. The collaboration with Caelor's support works excellently, with quick and clear answers. I feel very well supported.

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  Caelor

  Hi Norbert,

  Thank you so much for your wonderful feedback. We’re happy to hear that Shoppie is helping you bridge the gap in presenting assets in a shop format and that the My Assets feature is adding value to your workflows. It’s great to know that you feel well-supported—our team always wants to provide quick and clear assistance, so it means a lot to hear that we’re meeting your expectations.

  If you have any additional suggestions, feature requests, or ideas to improve Shoppie even further, we’d love to hear them. Your input is invaluable in shaping the product to better serve your needs.

  Thanks again for your kind words and for trusting us with your business.

  Best regards

Shoppie, as a product, has enabled us to offer a unique option for our customers to view and select the products they need. It enables us to leverage the power of the assets feature within Jira internally and provide visibility to our external customers. The team at Shoppie has been excellent in providing support during the setup process, and even though we are a small company, they are allocating resources to address feature requests that will further improve the product.

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  Caelor

  Thank you so much for the kind words and feedback. We're really happy to hear that Shoppie is helping you create a more transparent and efficient product selection experience. Looking forward to building even more value together.

I’d also like to share my feedback on the Caelor Shoppie app. We are extremely satisfied with it. What really stands out, though, is the great support: no matter what problem you have, the team responds quickly and is always helpful. Have a suggestion for improvement? They take it seriously, discuss it internally and often add it to their roadmap. As a customer, you really feel heard and appreciated. Caelor's commitment to engaging with its users to continuously improve the app is impressive – even the CEO personally reaches out! To me, that’s what real service looks like. Huge compliments to the entire team – I’m thrilled and look forward to many more years with you!

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  Caelor

  Thank you so much for your kind words and thoughtful feedback! We're truly happy to hear that Shoppie is making a difference for you and your team. Your recognition of our support and approach to user feedback means a lot to us , we strongly believe that building great products starts with listening to our customers. We’ll share your compliments with the entire team. Looking forward to many more years of collaboration ahead.