ServiceNow two-way sync for Product Discovery by ZigiOps
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- Partner Supported
Key highlights of the appZigiOps supports integrations for all Jira versions. Integrate Jira Product Discovery with ServiceNow in munutes
Powerful Jira Product Discovery integrations
Install, modify and set up your Jira Product Discovery integration with ServiceNow in a few clicks with ZigiOps. Test the flawless user experience that the platform offers.
Easy to set Jira Product Discovery integrations
ZigiOps has out-of-the-box integration templates, that you can immediately use or easily customize them per your needs. Automate repetitive tasks and improve cross-team collaboration.
No-code integrations ready in minutes
When integrating Jira Product Discovery and ServiceNow with ZigiOps you can go beyond the top information layer and capture complex data relationships and system dependencies for full transparency.
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More details
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Your product team lives in Jira Product Discovery, shaping roadmaps and prioritizing what gets built next. Your ITSM team lives in ServiceNow, managing the incidents that reveal what's actually broken. Right now, those two conversations happen in separate tools — and the insights from one rarely reach the other in time to matter.
ZigiOps changes that. Every ServiceNow incident that reveals a product gap flows into Jira Product Discovery automatically — giving your product team the operational context they need to make better priority calls. Every product decision that affects service delivery travels back.
No manual exports. No weekly syncs. No product manager discovering three months later that customers have been reporting the same issue since January.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.0•for Jira Product Discovery Cloud
- Release date
- Sep 20th 2023
- Summary
- ServiceNow integration Jira Product Discovery by ZigiOps (no-code, two-way sync)
- Details
What travels between systems:
- Jira Product Discovery ideas with all standard and custom fields
- ServiceNow Incidents with complete field coverage
- Comments, attachments, lifecycle fields, and custom metadata
What your teams gain:
- Operational incidents that surface product gaps land in Jira Discovery automatically
- Product decisions that affect service delivery reach ServiceNow without a meeting to make it happen
- Ready-to-use templates that reflect real product-ITSM workflows
- Automatic status updates so neither team ever works from yesterday's picture
- Immediate visibility into what customers are actually experiencing
When your product priorities and your operational reality run on the same live data, the gap between what customers need and what gets built next gets a lot smaller.
- Payment model
- Paid via Vendor
- License type
- Commercial