Product Discovery integration with ServiceNow for Jira
OVERALL RATINGS
SUPPORT
- Partner Supported
Key highlights of the appZigiOps supports integrations for all Jira versions. Integrate Jira Product Discovery with ServiceNow, Salesforce, and more
Powerful Jira Product Discovery integrations
Install, modify and set up your Jira Product Discovery integration with ServiceNow in a few clicks with ZigiOps. Test the flawless user experience that the platform offers.
Easy to set Jira Product Discovery integrations
ZigiOps has out-of-the-box integration templates, that you can immediately use or easily customize them per your needs. Automate repetitive tasks and improve cross-team collaboration.
No-code integrations ready in minutes
When integrating Jira Product Discovery and ServiceNow with ZigiOps you can go beyond the top information layer and capture complex data relationships and system dependencies for full transparency.
Supporting media
More details
📆 Book a demo | ✅ Free Trial | 💻 Demos/Tutorials
The Jira Product Discovery–ServiceNow integration by ZigiOps enables seamless, bi-directional data flow between Product Discovery and ServiceNow. It supports all Jira Product Discovery fields, including attachments, comments, and custom fields, as well as all ServiceNow incident types and fields.
Built for scale, ZigiOps imposes no limits on users, transferred entities, or sync frequency. Complex use cases are handled through configurable, no-code logic with advanced filtering and mapping, giving teams control over how data moves and transforms. Real-time, bi-directional synchronization ensures updates stay aligned across both platforms.
Example use case:
When a new ServiceNow incident contains customer feedback, ZigiOps instantly creates a corresponding idea in Product Discovery. Logs, traces, comments, attachments remain synchronized automatically.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.0•for Jira Product Discovery Cloud
- Release date
- Sep 20th 2023
- Summary
- Bi-directional integration between Jira Product Discovery and ServiceNow
- Details
The Jira Product Discovery and ServiceNow integration connects product demand with operational data through secure, no-code automation. It ensures structured, real-time synchronization, without limits on scale or complexity.
Supported data types
- Jira Product Discovery ideas with all standard and custom fields
- ServiceNow incidents with all available fields
- Comments and attachments
- Lifecycle and status fields
- Custom fields and metadata
Benefits for integration users
- Real-time data flow that improves operational efficiency
- Seamless alignment between ServiceNow incidents and Jira Product Discovery ideas
- Ready-to-use templates with customizable workflows for immediate deployment
- Automatic status updates and notifications across both systems
- Fully bi-directional synchronization with instant data updates
- Immediate visibility into customer demand and feedback for every product or feature
- Payment model
- Paid via Vendor
- License type
- Commercial