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Lansweeper Integration for Jira Service Management Assets

works with Jira Cloud

Free app

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  • Partner Supported

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Key highlights of the appSeamless Asset Management: Sync and Track Lansweeper Assets with JSM Assets

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Sync Lansweeper Assets with JSM Assets

Integrate all Lansweeper-discovered assets into JSM Assets servers, desktops, OT devices, and more—for a unified IT/OT view. Gain full visibility, map dependencies, and support efficient service, and change management.

Build CMDB simply by linking Lansweeper Assets

Leverage Lansweeper’s discovery to build a comprehensive CMDB in JSM Assets, linking assets to business and technical services. This integration enables full visibility, supporting accurate impact and root cause analysis

Asset Details available directly in the Jira Issue

Direct access to Lansweeper asset details on Jira issues enables agents to quickly view configurations, installed software, and vulnerabilities. This streamlines workflows, and supports faster troubleshooting.

More details

Key Integration Features

  • Automatically associates Lansweeper-discovered IT assets with Jira issues using IP and MAC address matching, providing immediate asset context for agents.
  • Enables advanced search and linking of additional assets by criteria like IP address, asset name, and user, offering a complete view of assets related to each issue.
  • Provides one-click access from Jira issues to full asset details on the Lansweeper platform, making troubleshooting and asset management faster.
  • Displays installed software and vulnerabilities directly within Jira, allowing agents to quickly assess software and security risks for each asset.
  • Improves IT support efficiency and organizational security posture by embedding crucial asset information in Jira, enhancing service resolution and risk management.

Requirements

  • Lansweeper V10.01 or later
  • Lansweeper Pro and Enterprise License Tier
  • Jira Service Management Cloud – Premium, and Enterprise

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

  • This app is not part of the Marketplace Bug Bounty program.

Integration permissions

  • Lansweeper Integration for Jira Service Management Assets integrates with your Atlassian product

Version information

Version 2.5.0for Jira Cloud

Release date

Nov 7th 2024

Summary

Minor version update

Details

Minor version update

Payment model

Free

License type

Commercial - no charge

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