Free app
OVERALL RATINGS
INSTALLS
305
SUPPORT
- Partner Supported
Key highlights of the appSeamless Asset Management: Sync and Track Lansweeper Assets with JSM Assets
Sync Lansweeper Assets with JSM Assets
Integrate all Lansweeper-discovered assets into JSM Assets servers, desktops, OT devices, and more—for a unified IT/OT view. Gain full visibility, map dependencies, and support efficient service, and change management.
Build CMDB simply by linking Lansweeper Assets
Leverage Lansweeper’s discovery to build a comprehensive CMDB in JSM Assets, linking assets to business and technical services. This integration enables full visibility, supporting accurate impact and root cause analysis
Asset Details available directly in the Jira Issue
Direct access to Lansweeper asset details on Jira issues enables agents to quickly view configurations, installed software, and vulnerabilities. This streamlines workflows, and supports faster troubleshooting.
More details
Key Integration Features
- Automatically associates Lansweeper-discovered IT assets with Jira issues using IP and MAC address matching, providing immediate asset context for agents.
- Enables advanced search and linking of additional assets by criteria like IP address, asset name, and user, offering a complete view of assets related to each issue.
- Provides one-click access from Jira issues to full asset details on the Lansweeper platform, making troubleshooting and asset management faster.
- Displays installed software and vulnerabilities directly within Jira, allowing agents to quickly assess software and security risks for each asset.
- Improves IT support efficiency and organizational security posture by embedding crucial asset information in Jira, enhancing service resolution and risk management.
Requirements
- Lansweeper V10.01 or later
- Lansweeper Pro and Enterprise License Tier
- Jira Service Management Cloud – Premium, and Enterprise
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Lansweeper Integration for Jira Service Management Assets integrates with your Atlassian product
Version information
Version 2.7.0•for Jira Cloud
- Release date
- Dec 20th 2024
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Free
- License type
- Commercial - no charge