Sipgate Integration for Jira

Sipgate.io integration with:

Automatic ticket creation: Generate a ticket for each incoming call, capturing relevant information for further action.

User assignment: Assign tickets to the user who answers the call, ensuring accountability and streamlined follow-up.

Customizable ticket format: Tailor the ticket design to match your specific requirements and branding.

Sipgate user mapping: Link Sipgate users to their corresponding Jira users, enabling seamless communication and collaboration.

tellows integration: Utilize the tellows API to validate phone numbers and assign spam ratings to enhance call filtering.

Easy configuration: Configure webhooks for individual users and lines within your Sipgate account. Tickets can be created in different project if you have a support or tech hotline.

Project and issue type customization: Set different projects and issue types based on incoming queues or user preferences.

Customizable ticket formats to match your unique requirements and branding.