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Broken after update. Support is slow.

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  AppKnitters

  Hey crohana,

  Thank you for your feedback, and we’re truly sorry for the inconvenience caused.

  We understand how frustrating it can be when things break after an update, and we sincerely apologize for the delay in resolving the issue. The problem was related to an Atlassian platform upgrade, and since it involved a third-party service, it took us a bit longer than usual to identify and address it.

  That said, we completely understand your concern and are actively working on improving our response time and communication. Your experience is important to us, and we’re committed to providing better and faster support moving forward.

   We’re glad to let you know that the issue has now been resolved, and everything should be working smoothly again. Please don’t hesitate to reach out if you need anything further—we’re here to help.

  Thank you again for your patience and understanding.