Mindpro Lineup - Cross-Project Queues for JSM
- Jira Service Management
- Jira Software
✅ Manage cross-project Queues from multiple portals in a unified hub in Jira Service Management
Manage queues with issues from multiple portals
🖥️ Transform the impact, speed, and delivery of your agents work with a central hub to create, share and manage cross-project queues with issues from multiple customer portals.
Power up your agents' work with enhanced queues
🚀 Power up your agents' work with an enhanced queue visualization that allows you to resize, sort, group by your fields and filter all your issues and requests from multiple portals more intuitively and dynamically.
Organize your queues to focus on what matters
📁 Create a multi-level structure of queues to better organize your requests and highlight your top priorities. Also, you can hide queues to minimize distractions and help your agent's teams boost their productivity.
Mindpro Lineup is an Atlassian cloud app designed to help cross-functional teams manage requests from different customer portals in a single view.
This solution helps you set up queues' visibility and connect multiple teams on single screen to streamline their communication and cross-collaboration.
🖥️ With this app, you can:
- Create cross-project queues from multiple portals
- Import queues from Jira Service Management projects
- Configure queues' visibility using group-based permissions
- Prioritize issues and queues in a Priority section
- Customize, sort, and resize the columns for each queue view
- Filter issues dynamically inside the queues
- Save filters and add custom tabs views inside queues
- Group by field in the queues list of issues
- Create a multi-level structure of groups (folders) to better organize queues
- Hide unused queues for better clarity and team focus
- Setup advanced permissions for specific groups to create, edit and manage queues
Privacy and security
Mindpro Lineup - Cross-Project Queues for JSM integrates with your Atlassian product. This remote service can:
- View application roles.
- View audit logs.
- View system and custom avatars.
- Read the board configuration, features, properties, related projects, filters, and quick filters.
Manage cross-project Queues from multiple projects and portals in a unified hub in Jira Service Management.