Lineup | Service Management Queues - Jira & JSM

for Jira Cloud
55 installs
  • Supported
  • Jira Service Management
  • Jira
Cloud

Build, track, and manage cross-project queues with issues from multiple Jira and JSM projects in a central hub for all teams

Create and manage cross-project queues at scale

→ Create and manage cross-project queues with issues from multiple Jira and Jira Service Management projects

→ Easily configure who can view, manage, and delete specific queues using group-based permissions

Optimize how you track your issues across projects

→ Search, filter, group, and export your queue issues in a faster and better way

→ Create and share custom tab views with additional filters with other user to boost your tems alignment and cross-collaboration

Organize and structure your portfolio of queues

→ Create a multi-level structure of queues to better organize how you manage multiple queues at scale

→ Define the top priority queues for your teams to empower them to work and focus on the big picture

More details

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Lineup is a powerful project tracking solution designed to help IT, Ops, and Customer Support teams to build, track, and manage cross-project queues with issues from multiple Jira and JSM projects in a central hub for all teams.

➡️ Key Features

  • Create cross-project queues to track and manage all your requests from a single view
  • Setup custom queue visibility for specific Jira users and groups
  • Control who can create, edit, manage, and delete specific queues
  • Organize queues in groups using a multi-level structure of folders
  • Advanced queue visualization with dynamic search filters, column sorting, group by, and more

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Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Resources

Integration Details

Lineup | Service Management Queues - Jira & JSM integrates with your Atlassian product. This remote service can:

  • View application roles.
  • View audit logs.
  • View system and custom avatars.
  • View issue comments.