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Key highlights of the appManage issues from multiple Jira and JSM projects, all from a single, unified queue hub for cross-functional teams
Build and manage cross-project queues easily
→ Create and manage cross-project queues with issues from multiple Jira and Jira Service Management projects
→ Easily configure who can view, manage, and delete specific queues using group-based permissions
Optimize how you track your issues across projects
→ Search, filter, group, and visualize your queue issues in a faster and better way
→ Create and share custom tab views with additional filters with other users to boost your teams alignment and cross-collaboration
Organize and structure your queues at scale
→ Create a multi-level structure of queues to better organize how you manage your service desk at scale
→ Define the top priority queues for your teams to empower them to work and focus on what matters
Supporting media
More details
🖥️ Product Page | Help Center | Get Support | For Partners
Lineup for Jira is a flexible and powerful queue management solution that enhances Jira Service Management, enabling your teams to manage issues from multiple Jira and JSM projects, all from a single, unified queue view.
✅ Key Features
- Create unified queues to manage issues from multiple Jira and JSM projects
- Set up custom queue access and visibility only for specific Jira users and groups
- Control who can create, edit, manage, and delete specific queues
- Visualize your queues with dynamic rich filters, shareable filter tabs, grouping, sorting, and more
- Manage and organize your queues at scale using a multi-level folder structure
🚀 Recognized as "Rising Star" app by Atlassian
🌎 Data Residency available for all regions
🔒 Built with Atlassian Forge, the app run on Atlassian’s secure cloud infrastructure
*️⃣ We're trusted by Block, IBM, Rakuten, Centrica, Synthesia, and more
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
License Agreement
This app is licensed under the Standard Agreement.
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Trust center
Access the partner's trust center to review their security, compliance and privacy information for this app.
Check out partner trust centerIntegration permissions
Lineup – Queues and Requests Hub for Jira & JSM integrates with your Atlassian product
Version information
Version 10.7.0•for Jira Cloud
- Release date
- Jun 3rd 2025
- Summary
- 📋 Version 10.7.0 - Changelog
- Details
🚨 Important - Update: To get the app’s latest version available, you need to manually update your app in your Jira Settings > Apps > Manage Apps.
🚀 Release - Improvements, Fixes & More:
- Fixed the issue of creating new queues or opening queues when no filter was selected. The system will now require that at least one field needs to be selected in the filter (due to new Jira APi changes)
- Other minor adjustments and bug fixes.
🔥 Coming Next - New charts, metrics, and advanced customizations!
🖥️ Release - Support & Resources:
- Raise a support ticket to get assistance.
- Book a live session with our team.
- Share your use cases or feature suggestions.
- Payment model
- Paid via Atlassian
- License type
- Commercial