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User Management Extension - Manage Inactive Users

works with Jira Cloud, Jira Data Center 10.0.0 - 10.7.2 and more

OVERALL RATINGS

INSTALLS

28

SUPPORT

  • Partner Supported

Key highlights of the appSave costs and secure your Jira instance by automatically deactivating inactive users with customizable rules

Smart Inactivity Detection

Set flexible rules based on last Jira access or account creation date to identify inactive users.

  • Users haven’t accessed Jira for X days
  • Never-logged-in users added to org Y days ago
  • Exclude allowlisted users & admins

Flexible Deactivation Actions

Choose how to handle inactive users – from gentle removal to full deactivation.

  • Remove from groups (preserve account)
  • Suspend access temporarily
  • Fully deactivate accounts
  • Send to review queue for manual approval

Enterprise-Grade Control

Maintain complete oversight with detailed logs and safe automation.

  • Schedule automatic runs (time/day/frequency)
  • Comprehensive audit logs of all actions

More details

Key Features:

  • Automated user lifecycle management for Jira Cloud
  • Customizable inactivity thresholds (days since last access/creation)
  • Multiple deactivation methods to match your policies
  • Allowlist to protect critical users
  • Detailed app logs for compliance tracking

Benefits:
✅ Reduce license costs by removing unused accounts
✅ Improve security by disabling dormant users
✅ Save admin time with automated processes
✅ Maintain control with review queues and logs

# Data security is important and we don't store sensitive user information.

# We can customize other languages for this app and integrate it with third-party applications or your own systems for free or at a very low price. Please contact us for more information (customer@shdsd.com).

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Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

User Management Extension - Manage Inactive Users integrates with your Atlassian product

Version information

Version 4.0.0for Jira Cloud

Release date
Jul 17th 2025
Summary
Payment model changed
Details

App is now paid via Atlassian.

Payment model
Paid via Atlassian
License type
Apache License, Version 2.0 (ASL)

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