User Management Extension - Manage Inactive Users
OVERALL RATINGS
INSTALLS
28
SUPPORT
- Partner Supported
Key highlights of the appSave costs and secure your Jira instance by automatically deactivating inactive users with customizable rules
Smart Inactivity Detection
Set flexible rules based on last Jira access or account creation date to identify inactive users.
- Users haven’t accessed Jira for X days
- Never-logged-in users added to org Y days ago
- Exclude allowlisted users & admins
Flexible Deactivation Actions
Choose how to handle inactive users – from gentle removal to full deactivation.
- Remove from groups (preserve account)
- Suspend access temporarily
- Fully deactivate accounts
- Send to review queue for manual approval
Enterprise-Grade Control
Maintain complete oversight with detailed logs and safe automation.
- Schedule automatic runs (time/day/frequency)
- Comprehensive audit logs of all actions
More details
Key Features:
- Automated user lifecycle management for Jira Cloud
- Customizable inactivity thresholds (days since last access/creation)
- Multiple deactivation methods to match your policies
- Allowlist to protect critical users
- Detailed app logs for compliance tracking
Benefits:
✅ Reduce license costs by removing unused accounts
✅ Improve security by disabling dormant users
✅ Save admin time with automated processes
✅ Maintain control with review queues and logs
# Data security is important and we don't store sensitive user information.
# We can customize other languages for this app and integrate it with third-party applications or your own systems for free or at a very low price. Please contact us for more information (customer@shdsd.com).
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
User Management Extension - Manage Inactive Users integrates with your Atlassian product
Version information
Version 4.0.0•for Jira Cloud
- Release date
- Jul 17th 2025
- Summary
- Payment model changed
- Details
App is now paid via Atlassian.
- Payment model
- Paid via Atlassian
- License type
- Apache License, Version 2.0 (ASL)