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Key highlights of the appDynamics 365 knows the customer. Jira knows the fix. ZigiOps makes sure both always know everything
Easy-to-read ZigiOps Dashboard
The ZigiOps dashboard gives a real-time overview of integrations, active workflows, and data sync health, helping teams monitor performance and spot issues at a glance.
Easy to find and load integration templates
ZigiOps has out-of-the-box integration templates, that you can immediately use or easily customize them per your needs. Automate repetitive tasks and improve cross-team collaboration.
No-code integrations ready in minutes
When making a Jira Dynamics 365 integration with ZigiOps you can go beyond the top information layer and capture complex data relationships and system dependencies for full transparency.
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More details
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A Dynamics 365 incident lands with the customer service team. It needs a developer. Within seconds, ZigiOps has it in Jira — every field, every attachment, every custom attribute transferred without a form being filled or a message being sent.
As your dev team works the fix, Dynamics 365 stays current. The customer service team sees progress in their own tool. No one crosses into a system they don't own. No one asks for a status update that's already there.
Every Jira field travels. Every Dynamics 365 incident field travels. No cap on users, records, or sync cycles — ever. Configurable logic and fine-grained filtering mean the integration reflects how your business actually works, not how a template assumes it does.
- Check Jira & Dynamics 365 pages
- Read our blog for details
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.1•for Jira Cloud
- Release date
- Jun 1st 2023
- Summary
- Dynamics 365 integration for Jira by ZigiOps (no-code, two-way)
- Details
Customer incidents don't resolve themselves — they need the right dev team working the right ticket at the right time. ZigiOps makes that connection automatic, between Dynamics 365 and Jira, in both directions, without anyone in the middle.
What syncs between systems:
- Jira Issues, Tasks, Subtasks, Stories, Bugs, and Epics
- Dynamics 365 Incidents with all related fields
- Comments, attachments, lifecycle, status, and custom fields
What powers it:
- Deploy from a prebuilt template — customize without touching code
- Conditional field mapping with a global schema that relates data automatically
- Chained and dependent workflows built for real-world complexity
- Retry logic with user-configurable rules — nothing drops at the boundary
- ISO 27001 certified, zero data retention on ZigiWave servers
When customer context and dev progress live in the same sync, incidents stop falling between teams.
- Payment model
- Paid via Vendor
- License type
- Commercial