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Key highlights of the appPagerDuty sounds the alarm. Jira should already have the ticket. ZigiOps makes that happen — two-way, no code, live in minutes
Powerful Jira PagerDuty integrations
Install, modify and set up your Jira PagerDuty integration within a few clicks with the newest version of ZigiOps. Test the flawless user experience that the platform offers.
Easy to set Jira PagerDuty integration templates
ZigiOps has out-of-the-box integration templates, that you can immediately use or easily customize them per your needs. Automate repetitive tasks and improve cross-team collaboration.
No-code integrations ready in minutes
When making a Jira PagerDuty integration with ZigiOps you can go beyond the top information layer and capture complex data relationships and system dependencies for full transparency.
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More details
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A PagerDuty incident fires. It's a bug — the dev team needs to own it in Jira. ZigiOps has already created the issue before anyone decides whose job it is to log it: notes, priority, services, assignments, status, and every relevant field mapped automatically, exactly where your workflow demands it.
As the fix progresses in Jira, PagerDuty reflects every change. When the issue closes, both systems know simultaneously. No follow-up. No reconciliation.
What syncs between systems:
- PagerDuty incidents, fields, attachments, and custom data into Jira
- Notes, priority, services, assignments, and status — both directions
- Every update synchronized
Why ZigiOps is the right choice:
- Configurable workflows that mirror your on-call processes
- Advanced filtering so only the incidents that matter reach your Jira backlog
- Enterprise-grade security with zero data retention
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.1•for Jira Cloud, Jira Cloud 9.8.1 - 9.8.2
- Release date
- May 17th 2023
- Summary
- PagerDuty integration for Jira by ZigiOps (no-code, two-way sync)
- Details
Incident response and issue tracking have always belonged together. In most organizations they're separated by a manual step that costs time. ZigiOps removes that step permanently — PagerDuty and Jira connected, live, from the moment an incident opens to the moment it's put to bed.
What travels between systems:
- Jira Issues, Tasks, Subtasks, Stories, Bugs, and Epics
- PagerDuty Incidents with complete field coverage
- Comments, attachments, lifecycle fields, and custom data
What makes it production-ready:
- Ready-made templates for the most demanding on-call workflows
- Conditional field mapping with a global schema that builds accurate relationships between incidents and issues automatically
- Chained and dependent workflows that reflect real escalation paths, not simplified diagrams
- Retry logic with configurable rules
- End-to-end security
- Payment model
- Paid via Vendor
- License type
- Commercial