OVERALL RATINGS
INSTALLS
9
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appQuickly copy/paste frequently used phrases in your replies
Easy access to frequently used snippets
Stop wasting your time writing the same messages and canned responses over and over again. Organize frequently used phrases of text and easily access them when needed. You can personalize them with Jira smart values.
Discover Snippets and save time together
Have any snippets or templates that might be useful to others? Make them discoverable! Or browse the shared snippet list in the Snippet Manager yourself and subscribe to Snippets to further optimize your workflow
Quickly see relevant Snippets
Add properties like visibility, project type and/or labels to your Snippets for easy filtering. Filters are saved per project, allowing you to always see the most relevant Snippets as quickly as possible.
More details
Jira Service Management has built-in support for canned responses, and the Atlassian Marketplace is filled with a lot of very good templating apps. So why did we build Snippets for Jira, and why should you use it?
We believe each support request is different. Customers expect sincere responses to their questions. With Snippets for Jira you can achieve an authentic experience, a real connection with your customers, whilst also optimizing your ability to respond efficiently on common questions.
Other solutions like canned responses focus on creating templates for entire comments. Snippets for Jira allows you to capture and re-use small phrases. For instance a default signature that you add to your comment, a step-by-step tutorial how to download the Jira support zip or answers to frequently asked questions.
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty program
Integration permissions
Snippets - simplified canned response templates for Jira integrates with your Atlassian product
Version information
Version 1.0.2-AC•for Jira Cloud
Release date
May 26th 2023
Summary
Minor version update
Details
Payment model
Paid via Atlassian
License type
Commercial