- Jira Service Management
- Jira Software
Tame your Jira backlog with automatically surfaced themes, trends, and actionable insights
Surface signal through noise in seconds
Regardless of how many Jira issues you're managing, or where they’re coming from – research calls, sprint planning, customer support queues – Gravity saves hours by auto-classifying them as they’re created.
Share trends, insights, and analysis in minutes
Use Gravity’s insights to power custom Jira dashboards that allow your entire organization to visualize customer needs, generate trend reports, and more.
Intelligently route issues to the correct team
Save your product and program management teams hours by letting Gravity auto-assign Jira issues to relevant stakeholder(s) across the business.
Features and benefits:
- AI-powered backlog grooming
- Automated theme identification
- Intelligent issue assignment
- Actionable customer insights
Privacy and security
Gravity integrates with your Atlassian product. This remote service can:
- Read Jira project and issue data, search for issues, and objects associated with issues like attachments and worklogs.
- View the profile details for the currently logged-in user.
- Read and write to app storage service
- Create and edit issues in Jira, post comments as the user, create worklogs, and delete issues.