ITSM Community & Service desk for Jira service management

for Jira Cloud
9 installs
  • Supported
  • Jira Service Management
  • Jira

Solve questions and answer with charts, diagrams and code snippets for ITSM community, Q&A and get a knowledge base for the future

ITSM teams - Ask, Answer, Solve

We provide a platform for ITSM temas to ask questions and help each other to solve problems. Find solutions fast with filters, search and related topics.

Best editor ever + Themes

Choose your own style. Add your own background. Drag and drop content to make it easy to move around.Image upload with cut and paste or just drag it

Visualize diagrams, linux command, cut/past images

Visualize the linux command in your flavor of color theme. Code blocks with custom color highlightInline code highlight Mermaid diagrams

More details

  • Best editor ever!
  • Theme
  • Optimized for code / linux commands visualization
  • Drag and drop creation
  • Highlight answers with the right solution
  • Clean and simple UI/UX
  • Solve problems together as a team
  • Use Mermaid to show flowcharts, sequence diagrams, class diagram, state diagrams, gantt diagrams, git graphs and user journey diagrams

Join our ITSM Community & Service desk app to unlock the full potential of IT Service Management. Dive into ITIL best practices, streamline your processes with Agile and DevOps, and enhance service delivery through our interactive ITSM Community & Service. Tackle Incident, Problem, and Change Management efficiently. Leverage tools like CMDB and our specialized ITSM software for top-notch configuration and asset management. Prioritize IT security, compliance, and risk management for solid IT governance. Enhance customer satisfaction and service quality with our insights on SLA and KPIs. Elevate your IT services with our vibrantITSM Community & Service app.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


Integration Details

ITSM Community & Service desk for Jira service management integrates with your Atlassian product. This remote service can:

  • Take Jira administration actions (e.g. create projects and custom fields, view workflows, manage issue link types).
  • View application roles.
  • View user groups.
  • View user information in Jira that the user has access to, including usernames, email addresses, and avatars.