Spacecraft Theme for Confluence Cloud – color your space

After installation, the message "A problem has occurred that resolves itself" appeared constantly after any action. The app was therefore unusable. Confluence support couldn’t help, and there was no response from the provider.

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  Seibert

  Hi Corrina,

  I'm sorry to hear you're having trouble with our app. It's possible our email from the beginning of September got lost in the shuffle or there was a technical glitch, but we weren't able to locate the issue based on your description.

  We would love to schedule a quick phone call with you to resolve this as soon as possible. We just sent you another email and hope it reached you this time.

  Best regards, The Seibert Product Team

This is a pretty unique and easy to use product when you want to create a public documentation in a short amount of time. I love its simplicity and design options.

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  Seibert

  Dear Granthana,

  Thank you for your valuable feedback. We are glad you are able to set up instant documentation sites with Spacecraft.

It may not be the cheapest possible solution, but if you don't have the time and resources to create and maintain, for example, a knowledge base for your customers, I think this solution is worth considering. Confluence is not the most beautiful, but it works well and thanks to Spacecraft we can add a fresh look, some colors, and the process of making changes and publishing them is very simple and does not require specialist knowledge, so less advanced users can do it. Recently, new functionalities have appeared, which was a pleasant surprise and if the pace of updates and contact with the customer remains at the same level, it seems to me that it is worth thinking hard about this solution.

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  Seibert

  Dear Krzysztof,

  Thank you for taking the time to leave such a thoughtful and detailed review. We’re confident it will be incredibly helpful to others who are considering the app. We're thrilled to hear that you're satisfied with the recent updates on Custom Scripts letting admins integrate JSM and Jira Issue Collector widgets on to their public sites.

  Thanks again for your feedback, and we look forward to continuing to support your work with Spacecraft.

easy way to publish confluence pages as public documentation. quick and effective support. big thanks to Cinja for the quick help all the time!

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  Seibert

  Dear Florian, Thank you for leaving a review. We are glad you find our app the easiest way to turn confluence pages into public documentation sites.

With less than ten published pages, this theme was extremely slow to the point of unusable. We continued using Spacecraft this while researching alternatives until the developer forced an update to their paid-only version, taking our customer's documentation offline. As someone working on the Friday evening of Labor Day weekend to restore our documentation, I would find it difficult to recommend this add-in.

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  Seibert

  We're truly sorry for the frustration you experienced with Spacecraft, especially during a holiday weekend. While we did offer a one-month grace period for the transition, in addition to the standard 30-day trial, we clearly fell short in ensuring a smooth experience for you.

  As the product owner, I'd like to personally discuss this and understand what went wrong. You can book a call with me directly here.

  We're committed to making this right and improving our service for all our users.