OVERALL RATINGS
INSTALLS
9
SUPPORT
- Partner Supported
Key highlights of the appGPT-powered AI chatbot to auto-resolve 40% of employee issues on Slack, MS Teams, JSM support portal
Auto-resolve repetitive IT & HR employee issues
With Gaspar's AI capabilities, end users will:
- Resolve queries instantly and without creating a ticket for repetitive requests.
- Approve or decline requests on Slack, MS Team, JSM support portal
Answer employee questions
Employees now get instant, human-like, accurate answers on the JSM support portal with no need to search the knowledge base.
Hassle-free ticket creation
If Gaspar cannot auto-resolve the employee's issue, they can create a ticket which will be assigned to the company's IT department for further investigation and troubleshooting.
More details
Our platform integrates on top of your existing systems without ever having to switch platforms. In order to get started with Gaspar's Virtual Agent you need first to create an account at Gaspar so that we can access and configure your company's software tools that you would like Gaspar to auto-resolve issues on behalf of your IT Service Desk agents. Won award at Atlassian's Annual Hackathon (2022)
The platform includes Workflow Automation to help teams build and automate workflows for repetitive processes.
Gaspar AI also offers Proactive Insights to help identify automation opportunities and information gaps.
Finally, with our ChatGPT integration and advanced dialog management employees engage in human-like, interactive conversations with our chatbot and get accurate responses.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Gaspar Virtual Agent integrates with your Atlassian product
Version information
Version 8.7.0•for Jira Cloud
Release date
May 29th 2024
Summary
Minor version update
Details
Payment model
Paid via Atlassian
License type
Commercial