Process Optimizer

by Metricus

works with Jira Cloud

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Key highlights of the appDrive digital transformation through automated discovery of workflow automation opportunities, performance issues and compliance

Process Mining and Time in Activity

Process Mining providing an X-ray vision into the lifecycle of issues associated with any Jira issue type. Resolution routes, steps and activities can be visualized, with advanced 'Time in Status' analytics available

Automated Discovery of Improvement Opportunities

Pre-built best practice findings along with discovery algorithms to show you where the problems are in your workflows and processes. Recommendations are then available on how to fix the identified problems

Workflow Analyzer

Determine what workflows are used for selected issue types, which workflow transitions are activated, and what the metrics are for workflow transitions (avg/min/max duration, std deviation, and many more)

Supporting media

More details

Optimize your Jira workflows to improve work resolution, enhance service delivery and reduce service costs

Enterprise Process Mining Technology providing an x-ray visualization of your Jira workflows and processes
Workflow configuration visualizer to analyze actual usage of workflows
Automatic discovery of automation opportunities, performance problems and non-compliance using predefined, best practice discovery and workflow rules
Recommendations are provided to remediate the findings discovered.
The most advanced, fastest 'Time in Status' analytics for Jira
Ability to simulate cost savings
Integration with commonly used automation apps such as JMWE , JSU and PowerScripts
Scheduling of process mining models
Business calendars to calculate business hours duration

📊 Online Demo

🛠 Support (First Response Time 4 hours)

🎥 Online Tutorials

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Process Optimizer integrates with your Atlassian app

Version information

Version 20.3.0•for Jira Cloud

Release date: Aug 15th 2025
Summary: Minor version update
Details: Minor version update
Payment model: Paid via Atlassian
License type: Commercial