- Supported
- Jira Service Management
- Jira
Process mining, automated discovery of workflow problems, and advanced 'Time in Status' analytics to optimize your Jira Workflows
Process Mining
Process Mining to provide an X-ray vision into variants and steps involved in the resolution of issues. Advanced slicing, filtering and highlighting to identify workflow performance problems and improvement opportunities
Time in Status (Activity) Analytics
The most advanced 'Time in Status' analytics in the Jira marketplace. Leverage the issue lifecycle data generated by Process Mining to rapidly identify bottlenecks and workflow performance and compliance problems
Automated Findings and Simulation of Cost Savings
Workflow issues related to Performance, Compliance and Automation are automatically detected and converted to Findings. These can be associated with Cost Rules to simulate potential cost savings
More details
Optimize Jira Workflows leveraging process mining, time in activity analytics, root cause and influence analysis, decomposition trees and workflow lifecycle charts
- Enterprise Process Mining Technology to provide an x-ray visualization of your Jira workflows and processes
- The most advanced, fastest 'Time in Status' analytics for Jira
- Automatic detection of performance issues related to variants, steps or activities within a workflow
- Decomposition trees, root cause analysis and influence analytics to highlight workflow inefficiences and anomalies
- Ability to create Compliance, Performance and Automation Findings and track workflow improvement initiatives
- Simulate cost savings based on Cost rules related to steps, resources, business hours, Jira worklog and integration with Tempo Timesheets
- Pre-defined sets of Findings that can be applied to your Jira data to detect process problems
🛠 Support (First Response Time 4 hours)
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policyResources
Integration Details
Process Optimizer integrates with your Atlassian product. This remote service can:
- View user groups.
- View user information in Jira that the user has access to, including usernames, email addresses, and avatars.
- Read Jira project and issue data, search for issues, and objects associated with issues like attachments and worklogs.
- Read and write to app storage service