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TicketGenius

works with Jira Cloud

OVERALL RATINGS

INSTALLS

20

SUPPORT

  • Partner Supported

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Reviews for cloud

3.8/ 5

Based out of 4 reviews

Review guidelines

We've upgraded from 4 to 5 stars on May 25, 2026. Earlier ratings are included in the overall score using linear conversion...

Showing 4 reviews

  • Nazira Dariya

    Posted on Jul 27, 2024

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  • Sandro Tamazi

    Posted on Jul 1, 2024

    The app is really simple and works as described. It saved me a lot of time by generating tickets from short descriptions. The tickets also include attached sub-tasks which save me time that I would have spent manually typing up tickets and navigating the Jira UI.

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  • Treat Metcalf

    Posted on Jun 4, 2024

    No matter what I type into the Task Description, I get the error: Uh-oh, something went wrong! Please try submitting again.

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    • TaskTuna

      We're very sorry to hear that you're having issues with the app. We are investigating the issue and believe it's due to an outage with OpenAI's API (our provider for AI-generated content). Again, we thank you for your patience and are committed to getting your service restored as quickly as possible. Please feel free to contact us at support@tasktuna.ai.

      Update[6/4/2024 5:51PM EST]: The issue should be resolved. The root cause was an update to Atlassian's Forge platform caused permissions issues in the app, and tickets could not be created. Please test the service and let us know if you continue having any issues. We thank you for your patience and for using our app!

  • Phil Bryant

    Posted on Jan 31, 2024

    I installed the trial but ended up cancelling. The app is added to Project pages where you can get it to create issues & subtasks via prompt, which is a lot more than many of the other AI / Chat GPT apps for Jira can do. However, I'm looking for an app that can do administrative tasks on my behalf.

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