Timela – Worklog & Timesheet for Jira

this app is a great solution for tracking worklogs in Jira. Clean UI, easy to navigate, and reliable performance. A few minor things could be improved, but overall it does the job really well.

Not working with firefox. Got a bunch of 409 Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://api.atlassian.com/metal/ingest. (Reason: CORS request did not succeed). Status code: (null). Failed to run init function: TypeError: removeOldAnalytics is not a function function() { determineStorageKey(); setTimeout(bulkPublish, 500); removeOldAnalytics(); } batch.js:219:190 InvalidCharacterError: String contains an invalid character All ublock & ghostery removed EDIT : - the loading was broken and it seems to be caused by dark reader extension. If I deactivate it, it works - regarding error mentioned above (409) are only on https://[our space].atlassian.net/gateway/api/engage-targeting/api/v2/user/messages/jsw-end-user-activated-jsm_v2/start - still JS errors in console regarding Failed to run init function: TypeError: removeOldAnalytics is not a function - still cross origin blocked - unable to access to the link you mentioned : https://dssolution.atlassian.net/servicedesk/customer/portal/1/TCS-37

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  DS SOLUTION

  Hi Florent,

  We are sorry for not providing you with a satisfactory experience with our app, and we sincerely regret any inconvenience this has caused.

  Our team have investigated the bug you reported but we cannot seem to reproduce it. In our environment, the app works fine with Firefox.

  I have created this support ticket in our portal. We would love to get more details about the bug you experience and help you to resolve it. Additionally if you need other supports you can raise a ticket in our portal at https://dssolution.atlassian.net/servicedesk/customer/portal/1.

  Again we are really sorry for the experience and we look forward to your response so we can resolve the issue as soon as possible.

  Kind regards,

  Timela team
  

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  EDIT:

  Hi Florent,

  My apologies for the confusion about the support ticket. We do not have your email address so we couldn't add you to the ticket.
  Could you raise a request to our portal at https://dssolution.atlassian.net/servicedesk/customer/portal/1 so we can discuss on how to resolve the remaining issues?

  We look forward to hear from you.

  Timela team.

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  DS SOLUTION

  Hello Bartosz,

  Thank you for sharing your positive experience with the app!

  We're delighted to hear that Timela has been helpful to your organization. One of our main goals is to ensure every request is well served. So, if you ever need us, do not hesitate to reach out. We will be there for you.

  Kind regards,

  Timela team

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  DS SOLUTION

  Hi Shirley,

  Thank you for your feedback.

  We're sorry to hear about your experience. We're continuously striving to improve our products and ensure that our solutions align with our customer's needs.

  We would love to have a chance to discuss with you via our Support portal or support email at atlassian@dssolution.jp about the issues you experienced or potential features that can make Timela better suited for your use cases.

  Kind regards,

  Timela Team

This app is the best! Our team is very pleased with the features and how easy it is to create and manage time records. Thanks!