Free app
OVERALL RATINGS
INSTALLS
339
SUPPORT
- Partner Supported
Key highlights of the appEnhance Jira issues with Lansweeper IT asset data
Jira Issue Enrichment with Lansweeper IT Asset
Our JSM app auto-associates Lansweeper assets based on IP/MAC from Lansweeper, giving agents instant access to asset details for faster issue resolution. Link multiple assets with advanced search.
1 Click access to Lansweeper Asset Details.
One-click deep link lets agents instantly view full asset details on Lansweeper, streamlining troubleshooting. This reduces lookup time, accelerates issue resolution, and enhances service efficiency for IT teams.
Installed Software & Vulnerability data available
Displays installed software and vulnerabilities of assets directly in Jira, giving agents visibility into device configurations without leaving the platform. Improves issue resolution and boosts IT support efficiency.
Supporting media
More details
Key Integration Features
- Fetch IT asset data with user-defined searches right within JSM
- View detailed IT asset data at-a-glance from within the JSM interface
- Link issues for selected IT assets with related issues
- Available to all Lansweeper and Jira customers, regardless of tier
Requirements
- Lansweeper V10.01 or later
- Lansweeper Starter, Pro and Enterprise License Tier
- Jira Cloud, Jira Service Management Cloud, Jira Work Management Cloud
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Lansweeper Integration for Jira integrates with your Atlassian product
Version information
Version 2.2.0•for Jira Cloud
- Release date
- Oct 31st 2024
- Summary
- Minor version update
- Details
Minor version update
- Payment model
- Free
- License type
- Commercial - no charge