OVERALL RATINGS
INSTALLS
35
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appFind hidden replies, search comments, and switch between flat and threaded views in Jira and JSM
#1 Find Hidden Replies Fast
See recent replies without opening every old thread. Sort by newest activity and jump back into context.
#2 Flat or Threaded, Your Choice
Use a flat chronological timeline when replies are getting missed, then switch to threaded view when you need context.
#3 Search and Filter Long Conversations
Search decisions, blockers, customer replies, @mentions, authors, and time ranges in Jira and JSM.
Editions
This app offers two different editions - Standard and Advanced. You can start a free trial of either edition, and change your edition anytime during or after the trial.
Standard
Onboard your team and scale fast
Includes:
Flat and Threaded Views
Time-Based Sorting
Original Comment Navigation
Comment Visibility Labels
JSM Internal Note Indicators
Advanced
Unlock the full range of app features
Everything from Standard, plus:
Time Range Filters
Author and Mention Filters
Keyword Search
Add Comments and Replies
JSM Internal and Customer Replies
More details
Jira threaded comments can hide important replies inside old conversations. Comments Pulse helps teams find recent replies, decisions, blockers, customer responses, internal notes, and @mentions without opening every thread.
Switch between flat chronological view and threaded view per work item. Search across comments and replies, filter by author, mentioned user, or time range, and sort newest-first or oldest-first when a work item has too many comments to scan manually.
Built for busy Jira and JSM teams handling support escalations, reviews, releases, and customer conversations. Comments Pulse runs on Atlassian Forge and keeps your comments in Jira & JSM.
🚀 Get Started
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Comments Pulse - Find Replies Fast for Jira & JSM integrates with your Atlassian app
Version information
Version 2.5.0•for Jira Cloud
- Release date
- May 13th 2026
- Summary
- Release Notes v2.5.0
- Details
- Added support for threaded comments for Jira Service Management (JSM)
- Added support for JSM comment visibility, including Internal notes and Public comments.
- Improved handling of Jira/JSM comment permission rules, so comments display and actions respect who can see them.
- Payment model
- Paid via Atlassian
- License type
- Commercial