OVERALL RATINGS
INSTALLS
39
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appFind, filter, and reply to comments across Jira, JSM, CSM, and Jira Product Discovery - all in one place
#1 Search Comments Across Spaces
Find comments across Jira, JSM, CSM, and Jira Product Discovery. Search by author or mention, narrow results by date and keyword, and open the original work item.
#2 Make Long Threads Easy to Follow
Switch between flat and threaded views to scan a complete timeline or follow replies in context. Sort comments newest or oldest first.
#3 Reply with the Right Audience
Add comments and reply without leaving your workflow. In JSM and CSM, choose an internal note or a customer-visible response.
Supporting media
Editions
This app offers two different editions - Standard and Advanced. You can start a free trial of either edition, and change your edition anytime during or after the trial.
Standard
Onboard your team and scale fast
Includes:
Smart Flat & Threaded Views
Time-Based Sorting
Original Comment Navigation
Comment Visibility Labels
JSM Internal Note Indicators
Advanced
Unlock the full range of app features
Everything from Standard, plus:
Search Comments Across Spaces
JSM Internal and Customer Replies
Add Comments and Replies
Keyword Search
Author and Mention Filters
More details
Jira and JSM/CSM handle comments differently. Comments Pulse gives every team the missing view.
- Jira: Open comments in Flat View for a complete timeline.
- JSM/CSM: Open comments in Threaded View to follow conversations in context.
- Search Comments Across Spaces: Find comments across Jira, JSM, CSM, and Jira Product Discovery in one view.
- Filter by author, mention, date, or keyword. Reply directly or open the original comment.
- Switch views anytime, and add comments or replies from the work item panel.
- Built on Atlassian Forge, with data kept inside Atlassian.
Find important updates in long threads or across spaces.
🚀 Get Started
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Comments Pulse - Search Comments Across Spaces integrates with your Atlassian app
Version information
Version 3.0.0•for Jira Cloud
- Release date
- Oct 23rd 2026
- Summary
- 🚀 New Feature: Search Comments across Jira, JSM, CSM & JPD Spaces
- Details
Stop opening work items one by one to find an important conversation. The new Global Comments page brings relevant comments into one searchable view across Jira, Jira Service Management, Customer Service Management, and Jira Product Discovery.
You can now:
- Find comments written by a specific person
- See where you or a teammate were mentioned
- Filter comments by date range and keyword
- View the related work item, status, and conversation context
- Reply directly or open the original comment in Jira
- Keep the correct internal or customer-facing audience when replying to service requests
Global Comments helps you catch up faster, follow important discussions across spaces, and spend less time searching for context.
Available with the Comments Pulse Advanced edition. Results and available actions always follow your existing Jira permissions.
- Payment model
- Paid via Atlassian
- License type
- Commercial