Device42 for Jira Service Management Assets

by Device42

works with Jira Cloud

Free app

OVERALL RATINGS
INSTALLS: 162
SUPPORT: Partner Supported

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Overview

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Installation

Key highlights of the appEnhance Your ITSM Solution by Connecting Atlassian’s Jira Service Management to Device42

Key to an accurate, comprehensive CMDB

Maximize the value of JSM with an integration to Device42 and have all of the physical, virtual and cloud data afforded by Device42’s agentless discovery capabilities available directly in JSM. View Video

Helps reduce MTTR

With this information available in JSM, IT managers can be confident they’ve got the most accurate information when a trouble ticket arrives:

* Device attributes

* What’s on the machine

* Dependencies

* Location

Link back to Device42

When more extensive troubleshooting and information is required, easily link back to Device42 to utilize our advanced UI and insights capabilities.

More details

Requires a running Device42 v18.03.02+ virtual appliance (or newer)! Update @ https://device42.com/update/, or download a free trial @ https://device42.com/download/.

This integration requires either the Premium or Enterprise version of Jira Service Management.

Integrate your existing Device42 CMDB instance with Jira Service Management and enjoy a wealth of other features that improve your ITSM:

Continuous Auto-Discovery
Track relationships between assets
Supports physical hardware, virtual machines, containers, and cloud inventory
QR codes and asset tags
Automated warranty check and tracking
Manage purchases and support contracts

Resources

Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Device42 for Jira Service Management Assets integrates with your Atlassian product

Version information

Version 1.0.1-AC•for Jira Cloud

Release date: Dec 28th 2022
Summary: Minor version update
Details: Minor version update
Payment model: Free
License type: Commercial - no charge