Customer Actions for Jira
- Jira Service Management
Make your customer portal interactive with customizable actions for Jira Service Management
Jira Service Management - Interactive
Improve self service and speed up request handling with powerful actions for the customer portal
Actions are fully configurable, including labels and messages
Let customers add additional information to issues or edit them as needed
Customer Actions for Jira helps you make your customer portal more interactive. By enabling customers to edit issues, add additional information, sign documents, or link issues, you can greatly extend the capabilities of your customer portal.
- Edit issues - enable users to change information entered after creating a request.
- Add additional information - let users provide more details on request.
- Link issues - select and link issues during request creation.
- Configurable Issue Panel - Display linked issues on the request view
- Sign documents - let users review and acknowledge documents.
Privacy and security
Customer Actions for Jira integrates with your Atlassian product. This remote service can:
- Act on a user's behalf, even when the user is offline
- Administer Jira projects
- Delete data from the host application
- Write data to the host application