Customer Actions for Jira

for Jira Cloud
  • Supported
  • Jira Service Management

Make your customer portal interactive with customizable actions for Jira Service Management

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Jira Service Management - Interactive

Improve self service and speed up request handling with powerful actions for the customer portal

Highly Customizable

Actions are fully configurable, including labels and messages

New Possibilities

Let customers add additional information to issues or edit them as needed

More details


Customer Actions for Jira helps you make your customer portal more interactive. By enabling customers to edit issues, add additional information, sign documents, or link issues, you can greatly extend the capabilities of your customer portal.

  • Edit issues - enable users to change information entered after creating a request.
  • Add additional information - let users provide more details on request.
  • Link issues - select and link issues during request creation.
  • Configurable Issue Panel - Display linked issues on the request view
  • Sign documents - let users review and acknowledge documents.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


Integration Details

Customer Actions for Jira integrates with your Atlassian product. This remote service can:

  • Act on a user's behalf, even when the user is offline
  • Administer Jira projects
  • Delete data from the host application
  • Write data to the host application