Competence-Driven Work Assignments and Skills Management

for Jira Cloud
  • Supported
  • Jira Service Management
  • Jira
Free app
Cloud

Match users with tasks by aligning their competence with the issues' skill requirements

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Assign work by competence and discover experts.

Automate work assignment by matching user competence with issue skill requirements. Immediately discover the relevant experts for the job based on the qualifications specified in the issue's skill requirements.

Define competence and user skills with ease.

Define the competence structure for use in your organization that meets your business specifics and determine user competence by assigning skills to users.

Take full control of issue assignment.

Define the task distribution strategy to match your organizational needs by using a pull system with comprehensive queue routing and ordering strategies.

More details

The release delivers the foundational features to leverage competences in a work environment. It includes defining user skills and issue skill requirements as well as enabling to streamline work assignment with it through the concept of a pull system.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Resources

Integration Details

Competence-Driven Work Assignments and Skills Management integrates with your Atlassian product. This remote service can:

  • View user information in Jira that the user has access to, including usernames, email addresses, and avatars.
  • Read Jira project and issue data, search for issues, and objects associated with issues like attachments and worklogs.
  • View the profile details for the currently logged-in user.
  • Read and write to app storage service

Gallery

Competence-Driven enbles human capital management in your day to day operations in Jira.