Elements Overview - display related work in custom views
OVERALL RATINGS
INSTALLS
123
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appDisplay key work data where it matters most. Accelerate investigations for support teams and provide customers with transparency
Show more to your customers: subtasks & SLA
Boost customer satisfaction by surfacing key data like subtasks and SLAs on your JSM portal. Reduce back-and-forth, speed up issue resolution, and deliver a seamless support experience.
Display fields from related issues in custom views
Choose custom fields from linked issues, subtasks, stories in Epic... and display them in customized lists. No need to open each issue to find what matters, make data available in any issue or on the customer portal.
Bulk edit work without changing context
Inline edit any field—priority, assignee, due dates—of related work directly from the issue view. Avoid tab switching and empower agents to resolve requests with fewer steps.
More details
Elements Overview is a work item visualization app for Jira that displays critical context from related issues or subtasks—right inside the issue view. Tailor what’s visible and editable based on the use case: show SLAs for customer transparency, highlight related incidents to assist investigation, or simplify internal workflows with editable overviews.
📖 Documentation 💬 Ask our support
✔️ Highlights
- Display relevant related issues based on context, right inside the current issue
- Accessible in Jira Software and JSM, customer and agent sides
- Configure dynamic JQL conditions to display only relevant issues and custom fields
- Display relevant custom fields, including SLA
- Inline edit retrieved issues based on user’s permissions
🔍 Popular use-cases
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programTrust center
Access the partner's trust center to review their security, compliance and privacy information for this app.
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Elements Overview - display related work in custom views integrates with your Atlassian product
Version information
Version 5.10.0•for Jira Cloud
- Release date
- Jun 16th 2025
- Summary
- User experience improvements
- Details
Various user experience improvements were shipped
- Payment model
- Paid via Atlassian
- License type
- Commercial