OVERALL RATINGS
INSTALLS
125
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appDisplay critical information from any Jira issue where it matters, enhance visibility and edit fields inline from custom views
Show more fields to your customers, including SLA
Boost customer satisfaction by sharing critical info such as due dates and SLAs on your JSM portal. Resolve issues faster, eliminate manual data sharing, and deliver a seamless, efficient, and smarter support experience.
Display fields from related issues in custom views
Choose custom fields from linked issues, subtasks, stories in Epic... and display them in customized lists. No need to open each issue to find what matters, make data available in any issue or on the customer portal.
Edit relevant issues without changing context
Inline edit any custom field of related and linked issues. Stop wasting time switching tabs to access each issue and use overviews to edit priority, labels, versions, issue status, assignees, date fields, and more.
More details
Elements Overview is an issue visualization app for Jira Cloud that lets you display extra information about the current issue or related issues exactly where you need them.
📖 Documentation 💬 Ask our support
✔️ Highlights
- Display relevant related issues based on contex - right inside the current issue
- Overviews accessible in Jira Software and JSM, customer and agent sides
- Configure dynamic JQL conditions to display only relevant issues and custom fields
- Display relevant custom fields, including SLAs
- Inline edit retrieved issues based on user’s permissions
🔍 Popular use-cases
- See related tickets of request on customer portal
- See related incidents in the global problem
- Onboarding new employees with Jira
"Having custom lists/displays on Jira issues that pull in linked issues and/or issues via a custom JQL is incredibly useful for my organization. The ability to perform in-line editing of the issues displayed is a game changer." Ruiz, Preston ⭐⭐⭐⭐
🔐 We are SOC2 Type 2 compliant.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
Elements Overview - display related issues in custom views integrates with your Atlassian product
Version information
Version 5.5.0•for Jira Cloud
- Release date
- Nov 26th 2024
- Summary
- SLA fields available on Customer Portal
- Details
- SLA fields are now supported and can be displayed on the Customer Portal
- A security vulnerability was fixed
- Payment model
- Paid via Atlassian
- License type
- Commercial