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Key highlights of the appEmpower Jira users and customers by displaying related issues in issue views or request portal
Display related issues on customer portal
Help customers get a better understanding of the context and impacts of their request. Share with them useful data from escalated problems or related change requests.
Edit relevant issues without changing context
Inline edit any custom field of related and linked issues. Stop wasting time switching tabs to access each issue and use overviews to edit data in panels.
Customize data display easily, no-code admin
Fully customize where you want overviews to be displayed in the issue or the customer portal and on which issues they need to appear. Choose the custom fields to display in overviews.
More details
Elements Overview is an issue visualization app for Jira Cloud that let you display and edit snippets of related issues exactly where you need them.
📖 Read documentation 💬 Ask our support
✔️ Featured highlights
- Display relevant related issues based on contextual values - right inside the current issue
- Overviews accessible in Jira Software and JSM, customer and agent sides
- Configure dynamic JQL conditions to display only relevant issues and custom fields
- Display native assets in the linked issue
- Inline edit retrieved issues based on user’s permissions
🔍 Popular use-cases
- See related tickets of request on customer portal
- See related incidents in the global problem
- Onboarding new employees with Jira
"Having custom lists/displays (Overviews) on Jira issues that pull in linked issues and/or issues via a custom JQL is incredibly useful for my organization. The ability to perform in-line editing of the issues displayed is a game changer." Ruiz, Preston ⭐⭐⭐⭐
🔐 We are SOC2 Type 2 compliant.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty program
Integration permissions
Elements Overview - custom display for related issues integrates with your Atlassian product
Version information
Version 5.4.0•for Jira Cloud
Release date
Aug 22nd 2024
Summary
Improvements made to pagination and security
Details
This version brings a major improvement to pagination: overviews can now display up to 500 issues across 20 pages.
Additionally, a security improvement has been made.
In case you missed it, here is what happened in the last few months for our app:
- Elements Overview is now fully compatible with Data Residency!
- Overviews progress bar
- Display issues hierarchy in overviews
- Bulk edit issues in overviews
- Add read-only fields for JSM portal (Atlassian CR)
- Calculated footers for number fields
- New supported field types (Sprint, Project, Data time)
- Increase number of issues and pagination for overviews
Payment model
Paid via Atlassian
License type
Commercial