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Elements Overview - display related issues in custom views

works with Jira Cloud

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  • Partner Supported

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Key highlights of the appDisplay critical information from any Jira issue where it matters, enhance visibility and edit fields inline from custom views

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Show more fields to your customers, including SLA

Boost customer satisfaction by sharing critical info such as due dates and SLAs on your JSM portal. Resolve issues faster, eliminate manual data sharing, and deliver a seamless, efficient, and smarter support experience.

Display fields from related issues in custom views

Choose custom fields from linked issues, subtasks, stories in Epic... and display them in customized lists. No need to open each issue to find what matters, make data available in any issue or on the customer portal.

Edit relevant issues without changing context

Inline edit any custom field of related and linked issues. Stop wasting time switching tabs to access each issue and use overviews to edit priority, labels, versions, issue status, assignees, date fields, and more.

More details

Elements Overview is an issue visualization app for Jira Cloud that lets you display extra information about the current issue or related issues exactly where you need them.

📖 Documentation 💬 Ask our support

✔️ Highlights

  • Display relevant related issues based on contex - right inside the current issue
  • Overviews accessible in Jira Software and JSM, customer and agent sides
  • Configure dynamic JQL conditions to display only relevant issues and custom fields
  • Display relevant custom fields, including SLAs
  • Inline edit retrieved issues based on user’s permissions

🔍 Popular use-cases

"Having custom lists/displays on Jira issues that pull in linked issues and/or issues via a custom JQL is incredibly useful for my organization. The ability to perform in-line editing of the issues displayed is a game changer." Ruiz, Preston ⭐⭐⭐⭐

🔐 We are SOC2 Type 2 compliant.

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

Integration permissions

  • Elements Overview - display related issues in custom views integrates with your Atlassian product

Version information

Version 5.5.0for Jira Cloud

Release date

Nov 26th 2024

Summary

SLA fields available on Customer Portal

Details

Payment model

Paid via Atlassian

License type

Commercial

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