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Posted on Jan 3, 2024
Installed it. Exported a single Confluence page. Tried to open it with a PDF viewer - doesnt work. Simply uninstalled the plugin again.
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miniOrange
Hi,
We regret any inconvenience caused by issues encountered while using our plugin. Your feedback is highly appreciated, and we are actively engaged in resolving the problem. To expedite this process, we kindly request more details to help us identify and address the issue effectively.
Please inform us of the most convenient method to reach you, or don't hesitate to contact us directly at atlassiansupport@xecurify.com. If you prefer using our support portal, you can do so by visiting [support portal link]. Your input is invaluable, and we are committed to ensuring an outstanding experience for all our customers.
Warm regards,
The miniOrange Team
Posted on Nov 13, 2023
I exported the pages as pdf and html, but both files are corrupted and cannot be opened.
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miniOrange
Hello,
We apologize for any inconvenience caused by issues you may have experienced while using our plugin. We truly appreciate your feedback, and we are actively working on addressing the problem. To help us identify and reproduce the issue, kindly provide us with more details about it which will help us work towards a resolution.
Please let us know the most convenient way to contact you, or feel free to reach out to us directly at atlassiansupport@xecurify.com. If you prefer to contact us through our support portal, please do so here. Your feedback is valuable to us, and we remain dedicated to providing an exceptional experience to all our customers.
Best regards,
The miniOrange Team
Posted on Mar 29, 2023
I couldn't even open de exported PDF with my browser.
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miniOrange
We sincerely apologize for the unsatisfactory experience you had with our product. At miniOrange, we strive to offer top-notch customer service and high-quality products, and we take your feedback seriously. We are committed to making things right and would appreciate the opportunity to discuss your concerns with you personally.
Please let us know the most convenient way to contact you, or you can reach out to us directly at atlassiansupport@xecurify.com. We are eager to find a better solution and address any issues you may have.
Thank you for bringing this matter to our attention. Your feedback is valuable to us, and we remain dedicated to providing an exceptional experience for all of our customers.
Best regards,
The miniOrange Team