OVERALL RATINGS
INSTALLS
101
SUPPORT
- Partner Supported
Key highlights of the appSSO Integration with Helpdesks(customer portals): Allow external customers to access tickets only after login via Single Sign-On
Protect customer portal tickets with SSO
SSO integration with help desks like Jira Service Management previously known as Jira Service Desk (JSM/JSD) allows only genuine customers to raise and access the ticket only if the customer is authenticated from IDP
Save licensing Cost
You can now manage your guest users and portal only accounts efficiently and save license costs. Streamline your ticketing experience by not having to deal with unlicensed users thus reducing your licensing costs.
Outstanding Customer Support (24/7 Available)
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Highest quality support
Free support for end-to-end JSM/JSD SSO setup for customers
Contact us to schedule a call for app set up or to configure multiple IDP & OAuth/OIDC
More details
External customers can now log in via SSO to your Jira Service Management portals with our exclusive solution, SAML/OAuth SSO for JSM Customers. Integration with customer portals like JSM/JSD allows external customers to access tickets with SSO. It allows only genuine customers to raise & access the ticket only if the customer is authenticated from IDP.
No prerequisites required:
- No domain verification is needed
- Atlassian Access is not required
Newly added features:
- Restrict access to portals based on IDP groups & organizations
- Organization mapping based on customer's IDP groups & email domain
- Automatic Organization creation based on customer's email domain & IDP groups
- Reach out to us to configure multiple IDP & OAuth/OIDC support
Coming soon:
- Two-factor authentication on top of SSO
Resources
Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
SAML/OAuth SSO for JSM Customers integrates with your Atlassian product
Version information
Version 1.0.4-AC•for Jira Cloud
Release date
Sep 7th 2023
Summary
Minor version update
Details
Payment model
Paid via Atlassian
License type
Commercial