SAML/OAuth SSO for JSM Customers

by miniOrange

works with Jira Cloud

OVERALL RATINGS
INSTALLS
SUPPORT: Partner Supported

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Overview

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Privacy & Security

Support

Installation

Key highlights of the appSAML/OAuth SSO for JSM Customers: Elevate Customer Portal Security with Seamless SSO Integration

Protect Customer Portal Tickets with SSO

Allow genuine customers to raise & access tickets only after authenticating them from IDP
Streamline login process for external customers
Multiple IDP Support (SAML/OAuth or OIDC)
SSO and MFA (in-house)

Enhance Customer Portal Security & User Experience

Manage your portal-only customers efficiently
Restrict access to portals based on IDP groups & organizations
Automated Organization mapping based on IDP groups & email domains
CSV import for bulk organization mapping

Outstanding Customer Support (24/7 Available)

Explore our Cloud Suite & unlock good discounts

Highest quality support

Free support for end-to-end JSM/JSD SSO setup for customers

Supporting media

More details

External customers can now log in via SSO to your Jira Service Management portals with our add-on, SAML/OAuth SSO for JSM Customers. External customers can conveniently access and interact with their tickets while being authenticated through their IDP.

Watch a quick demo of this app here

No prerequisites required:

No domain verification is needed
Atlassian Access is not required

Newly added features:

Restrict access to portals based on IDP groups & organizations
Organization mapping based on customer's IDP groups & email domain
Dynamic Form Support
Custom Field Attribute mapping

Coming soon:
Granular access control for ticket creation & visibility

Resources

Descriptor
Get the descriptor file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

SAML/OAuth SSO for JSM Customers integrates with your Atlassian product

Version information

Version 1.0.5-AC•for Jira Cloud

Release date: Feb 9th 2025
Summary: Minor version update
Details: Minor version update
Payment model: Paid via Atlassian
License type: Commercial