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Slack Integration for Jira Service Management

works with Jira Cloud, Jira Data Center 6.3 - 9.14.1 and more

Free app

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SUPPORT

  • Partner Supported

TRUST SIGNALS

Key highlights of the appManage Jira service requests in Slack

From Chat to Ticket in Seconds

From chat to ticket in seconds—no tool switching. AI detects support requests, classifies intent, routes smartly, triggers workflows, and captures full context, streamlining ticket creation effortlessly.

AI-Powered Instant Answers

AI-powered instant answers: Automatically resolve common questions using Confluence docs, deliver human-like responses with sources, and improve accuracy over time—seamlessly across all knowledge bases.

Smart and Easy Triage

Smart, easy triage: Centralized hub for all requests, one-click Slack actions, real-time priority management, instant updates, and full Jira sync - streamlining support effortlessly.

More details

Trusted by Industry Leaders

Trusted by Netflix, Spotify, and Snowflake and over 600+ enterprises to save 130+ hours per agent monthly. Our customers report 65% faster resolution times and an 80% reduction in agent burnout.

→ Explore our full capabilities on our website or Slack App Directory.

Related Troopr products:

Slack integration for Jira projects

Slack Charts and Reports for Jira

Slack Check-ins for Jira standup, retro, planning poker meetings

Slack integration for Confluence

Read more about our entire product suite here.

Enjo is built to meet the security and reliable performance requirements at large enterprise deployments. Read more about our exclusive Enterprise offering here. Read Enjo customer case studies here.

Enjo is actively updated and supported 24/7 by our enthusiastic team. See the latest updates here. Say hi to us at hello@enjo.ai or drop a chat message here and we will be happy to help.

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Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Version information

Version 1.1.2-ACfor Jira Cloud

Release date
Mar 7th 2024
Summary
Minor Update
Payment model
Free
License type
Commercial

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