Slack Integration for Jira Service Management
Manage Jira service requests in Slack
Add a ticket emoji to any Slack message to convert it into a JSM request. Customize the trigger emoji to any emoji of your choice.
Troopr automatically answers repetitive questions in Slack with suggestions from related Confluence articles.
Setup a private “agent” channel for the help desk team to serve as the hub for all requests collected via Slack or any other channel.
Support teams around the world including teams at Wayfair, Dream11 are choosing Jira Service Desk Slack Integration by Troopr to cut down on support time by 80%.
Related Troopr products:
Read more about our entire product suite here.
Troopr is built to meet the security and reliable performance requirements at large enterprise deployments. Read more about our exclusive Enterprise offering here. Read Troopr customer case studies here.
We partner with external auditors annually for SOC-II and ISO 27001 compliance. Read about Troopr security here.
This app offers additional security, reliability, and support through:
- Cloud security participation
- Reliability checks
- 24hr support response time
- and more.
Privacy and security
Automated approvals in Slack