- Jira Service Management
Follow-up targeted customer lists in bulk to solve customer issues proactively
Create filters to distinguish mailing lists
Follow up proactively without any time waste. Select the needed criteria to compose the most accurate customer list for any campaign or import a CSV file.
Bulk create tickets and send out email campaigns
Perform step-by-step activities easily and intuitively with Proactive Campaigns for Jira. From now, bulk mailing and customer support are available in one place. Moreover, you can update User fields in bulk.
Compose eye-catching emails
Visually appealing and memorable mass email are the most engaging. Use the formatting tools and ready-to-use templates in Proactive Campaigns to take the most out of your bulk emails.
We never collect or retain users' data or your data from Jira so you can be confident about your safety.
Transparent pricing without no hidden fees or payments. Responsive support.
Privacy and security
Proactive Campaigns integrates with your Atlassian product. This remote service can:
- View user information in Jira that the user has access to, including usernames, email addresses, and avatars.
- View the profile details for the currently logged-in user.
- Read customer request data, including approvals, attachments, comments, request participants, and status/transitions.Read service desk and request types, including searching for request types and reading request type fields, properties and groups.
- Allows the app the list customers of service desks
Choose specific criteria to filter the customer base accurately. Only target audiences will receive your emails.