Proactive Campaigns

for Jira Cloud
8 installs
  • Supported
  • Jira Service Management

Follow-up targeted customer lists in bulk to solve customer issues proactively

YouTube's thumbnail image for the video.

Create filters to distinguish mailing lists

Follow up proactively without any time waste. Select the needed criteria to compose the most accurate mailing list for any campaign. Send email right from Jira Service Management.

Bulk create tickets and send out email campaigns

Perform step-by-step activities easily and intuitively with Proactive Campaigns for Jira. From now, bulk mailing and customer support are available in one place.

Compose eye-catching emails

Visually appealing and memorable mass email are the most engaging. Use the formatting tools in Proactive Campaigns to take the most out of your bulk emails.

More details

We never collect or retain users' data or your data from Jira so you can be confident about your safety.

Transparent pricing without no hidden fees or payments. Responsive support.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


This app is not part of the Marketplace Bug Bounty program. Learn more
This partner has completed the Security Self-Assessment Program. Learn more


Integration Details

Proactive Campaigns integrates with your Atlassian product. This remote service can:

  • View user information in Jira that the user has access to, including usernames, email addresses, and avatars.
  • View the profile details for the currently logged-in user.
  • Read customer request data, including approvals, attachments, comments, request participants, and status/transitions.Read service desk and request types, including searching for request types and reading request type fields, properties and groups.
  • Allows the app the list customers of service desks


Choose specific criteria to filter the customer base