Synergy

i tried to use this app and after "installing" it never displays any data. when i try to open the app it shows the loading spinner indefinitely with no way to know if its actually going to finish. i thought maybe it took some time to initially comb through the data in order to display the kind of leaderboards that are advertised but after multiple weeks of leaving it alone, i come back today to the same problem. always loading and never displaying any data. disappointing

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  Inooster Information Technologies

  Hi Arron,
  
  Thank you for taking the time to provide feedback on Synergy. We apologize for the inconvenience and frustration caused by the loading spinner issue you experienced. We understand how important it is for our users to be able to access data quickly and easily, and we regret that this was not the case for you.

  We want to assure you that our team is working diligently to identify and address the root cause of the problem, that's why we need more time. We have already put a fix for this issue in our upcoming sprints and it will be released very soon. We appreciate your patience as we work to improve our product.

  Please do not hesitate to reach out to us if you have any further questions or concerns. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.

  Best.

I'm having the same issue as Arron Taylor, the app never leaves the "Configuring" initial step. 03/05/2023 update: the issue remains, we haven't been able to use the app at all.

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  Inooster Information Technologies

  Dear Tiago,

  Thanks for your feedback on the issue you encountered with the Configuration step in our app. We apologize for any inconvenience caused and want to assure you that our team is actively working to resolve this issue for the next version. It is our priority to ensure that our users can smoothly navigate through the app without encountering any delays or errors.

  We have already included a fix for this issue in our upcoming sprint and will be releasing an update soon. We appreciate your patience and understanding as we work towards resolving this matter.

  Thank you for bringing this to our attention, and please do not hesitate to contact us if you have any further concerns.

  Best.

clean and user-friendly interface, It is very pleasant to get out of the boring monotony and see the value of the work you constantly do.

Like the previous reviews, it doesn't work and is stuck on the opening screen. The vendor did not reply to my support request.