Confidential Fields with Data Residency for Jira

for Jira Cloud
  • Supported
  • Jira Service Management
  • Jira

Set permissions per field and define where data is stored to fulfill regulatory requirements - unencrypted data never leaves Jira

YouTube's thumbnail image for the video.

Security and regulatory compliance

Add privacy and encryption to custom fields. It's impossible for Atlassian or bitvoodoo to access your data. Current field types:

• Date Picker

• User Picker (single or multiple users)

• Text Field

• Paragraph

• Numbers

Protect sensitive data in the cloud

Data residency for custom fields. Compliant with all major data regulations including GDPR, HIPAA and Soc 2 and ISO 27001 certified.

Host your data using Jira Data Residency or other options.

Secure & control access with permissions per field

Restrict who has access to sensitive custom fields. Set user access per field:

• Set who can view and edit each field

• Access based on roles, groups, reporter, current assignee or project lead

More details

bitvoodoo apps are trusted by 2,800 companies in 74 countries.

Data security:

The secret key is stored at Atlassian; a random initialization vector is stored in the external hosting database. To decrypt data, both information from Jira and the database are required. This makes it impossible for Atlassian or bitvoodoo to decrypt and read your data even if they wanted to. The secret key is secure; it is stored within Atlassian infrastructure and never leaves it.

Data storage:

Unencrypted data never leaves Jira. It never goes through bitvoodoo servers as it is built using Forge, which restricts all data to Atlassian infrastructure. The app encrypts the values of the custom fields with the 256-bit AES encryption algorithm and saves them securely in the selected database.

Do you need a different hosting location or have specific requirements? Contact us.

Visit the Confidential Fields microsite or app documentation for more information and a demo



This app offers additional security, reliability, and support through:

  • Cloud security participation
  • Reliability checks
  • 24hr support response time
  • and more.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


Integration Details

Confidential Fields with Data Residency for Jira integrates with your Atlassian product. This remote service can:

  • Take Jira administration actions (e.g. create projects and custom fields, view workflows, manage issue link types).
  • View application roles.
  • View system and custom avatars.
  • Read custom field contextual configurations.