Agent context for Jira Service Management

for Jira Cloud
2 installs
Cloud Security Participant
  • Supported
  • Jira Service Management
Free app
Cloud

Gain more context into customer and organization details when working on the Jira Service Management requests

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Have you ever wondered as an Agent if you could get contextual info about a customer’s requests as soon as you get a new one in your Jira Service Management Queue?

Wouldn’t it be interesting if you could see all the requests from the customer & their organization in one glance without using a JQL filter?

Enter – Agent Context for Jira Service Management

The App helps you gain more context into customer and organization details when working on the Jira Service Management request

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Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security

This app is part of the Marketplace Bug Bounty Program. Learn more
This partner has completed the Security Self-Assessment Program. Learn more

Resources

Integration Details

Agent context for Jira Service Management integrates with your Atlassian product. This remote service can:

  • Create, manage and delete customers and organizations.Add and remove customers and organizations from service desks.
  • Read Jira project and issue data, search for issues, and objects associated with issues like attachments and worklogs.
  • View the profile details for the currently logged-in user.
  • Read and write to app storage service