Sprinklr for Jira

for Jira Cloud
11 installs
  • Unsupported
  • Jira
Free app

Integrate Sprinklr with Jira to enable a seamless collaboration between your teams on Sprinklr and Jira

Create a Jira issue directly from Sprinklr

Support teams can easily create jira issues to notify engineering team of any requests or bugs that can affect customer experience

Keep support and engineering team in sync

Teams on Jira will have a complete view of customer conversation in Sprinklr. They can add notes to Sprinklr ticket without leaving Jira

Choose relevant Jira projects

Customise the setting to fit your workflow. You can choose the info that you want to see from Jira in Sprinklr

More details

Within Sprinklr:

  • Jira data is displayed in the Jira app widget, next to a ticket. You have complete control over what Jira info is shown.
  • Link one or more Sprinklr tickets to existing Jira issues.
  • Create a new Jira issue from within Sprinklr
  • Add note in Sprinklr to give context to Jira user

Within Jira:

  • Linked Sprinklr tickets are displayed in the Sprinklr Support tab within Jira -providing a view of complete conversation.
  • Linked Sprinklr tickets are also displayed in the sidebar next to the corresponding Jira issue.
  • You have complete control over what custom fields are shown from Sprinklr in Jira
  • Your Jira users can notify the Sprinklr support agent by adding a note.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


Integration Details

Sprinklr for Jira integrates with your Atlassian product. This remote service can:

  • Administer the host application
  • Administer Jira projects
  • Delete data from the host application
  • Write data to the host application