Sprinklr for Jira

for Jira Cloud

11 installs

Free app

Cloud

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Installation

Integrate Sprinklr with Jira to enable a seamless collaboration between your teams on Sprinklr and Jira

Support teams can easily create jira issues to notify engineering team of any requests or bugs that can affect customer experience

Teams on Jira will have a complete view of customer conversation in Sprinklr. They can add notes to Sprinklr ticket without leaving Jira

Customise the setting to fit your workflow. You can choose the info that you want to see from Jira in Sprinklr

Within Sprinklr:

Jira data is displayed in the Jira app widget, next to a ticket. You have complete control over what Jira info is shown.
Link one or more Sprinklr tickets to existing Jira issues.
Create a new Jira issue from within Sprinklr
Add note in Sprinklr to give context to Jira user

Within Jira:

Linked Sprinklr tickets are displayed in the Sprinklr Support tab within Jira -providing a view of complete conversation.
Linked Sprinklr tickets are also displayed in the sidebar next to the corresponding Jira issue.
You have complete control over what custom fields are shown from Sprinklr in Jira
Your Jira users can notify the Sprinklr support agent by adding a note.

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Sprinklr for Jira integrates with your Atlassian product. This remote service can: